We use PayPal ID as a form of user identification to ensure the authenticity and uniqueness of each account. This helps prevent users from creating multiple accounts and ensures a secure and trustworthy marketplace environment.

To maintain the integrity of our platform and prevent conflicts of interest, we require users to choose either a buyer or seller role. This separation helps mitigate fake sellers ensure fair and transparent transactions.

The PayPal validation process involves verifying your PayPal account to ensure it is active and valid. This includes: Providing your PayPal account during the sign-up process. Our business will send a micro deposit to your PayPal account along with a verification code. We will send you an email notification when this has been completed. Log into your PayPal account, locate the micro deposit, and retrieve the verification code. Enter the verification code on our site to complete the validation.

PayPal validation is necessary to confirm your identity, prevent fraudulent activities, and ensure secure transactions. It helps us maintain a safe and trustworthy marketplace for all users.

Most validations are done within a few hours, however the process can take up to two days

Currently, all payment transactions on our platform are processed through PayPal. This ensures secure, fast, and reliable payments for both buyers and sellers.

If you encounter any issues with a transaction, please contact our support team immediately. Provide detailed information about the issue, and we will assist you in resolving it as quickly as possible.

We use advanced encryption and security measures to protect your personal and financial information. We never share your PayPal handle. PayPal's secure payment system ensures that your transactions are safe and your data is protected.

No, once you link a PayPal account to your site account, it cannot be changed. This policy is in place to maintain the integrity and security of your account and transactions.

A Trusted Seller is a member who has undergone our video verification process to confirm the authenticity of their products. This status is a mark of trust and reliability, signaling to buyers that you are committed to providing genuine products and exceptional service.

Increased Buyer Confidence: As a Trusted Seller, buyers will have more confidence in your listings, knowing that your products have been verified for authenticity. This increased trust can lead to more sales and higher customer satisfaction. Higher Earnings Potential: With enhanced credibility, buyers are more likely to purchase from you, allowing you to command better prices for your products. Trusted Sellers often see a significant increase in their sales volume and overall earnings. Priority Listings: Your products will be highlighted in search results, giving you greater visibility on the platform. This priority placement helps attract more potential buyers to your listings. Exclusive Badging: Your profile and listings will feature a Trusted Seller badge, making it easy for buyers to identify you as a reputable seller. This badge sets you apart from other sellers and enhances your professional image. Access to Premium Features: Trusted Sellers gain access to exclusive tools and features designed to optimize your selling experience. These include advanced analytics, promotional opportunities, and personalized support from our team.

Step 1: Application Submit your application to join the Trusted Seller program by clicking the link at the bottom of this page. Step 2: Early Access for Top Tier Buyers After your application is submitted, top-tier buyers will have early access to your application and can purchase your underwear in advance. This step helps gauge buyer interest and demand. Step 3: In-Person Video Verification Once a product is purchased, our team will schedule an in-person video verification session at your specified location. During this session, you'll showcase your underwear on video to confirm their authenticity. This step ensures buyers can access your verified underwear and video the same day. Step 4: Same-Day Delivery After the video verification, the product is delivered the same day to the buyer who pre-purchased it. This ensures a swift and efficient transaction process, enhancing buyer satisfaction. Step 5: Start Selling With your new status, start listing your products as a Trusted Seller. Leverage the increased trust and visibility to boost your sales and maximize your earnings.

In today's market, authenticity is paramount. Buyers' top concern is the risk of purchasing fake products, which causes hesitation in buying underwear. Buyers want assurance that they are purchasing genuine, used products, and our video verification process provides that peace of mind. Also, the verified video process enables the buyer to receive used underwear on the same day!

As part of the Trusted Seller program, we implement a fixed pricing model that depends on the type and duration of video verification. This approach eliminates the need for haggling, ensuring a smooth and efficient transaction process. Fair and Transparent: Our fixed pricing model is designed to be fair for both sellers and buyers. Prices are set based on video verification type, ensuring that you receive a fair value for your goods while buyers are assured of reasonable and consistent prices. For more information on video verification types, see the "Video Verification Opportunities" link in the main menu. Eliminate Haggling: With fixed pricing, there’s no need to negotiate with buyers. This saves time and reduces the hassle of price negotiations, allowing you to focus on providing excellent products. Clear Expectations: Both you and your buyers will have clear expectations regarding the cost of verified underwear. This transparency builds trust and enhances the buying experience, making it easier for buyers to make purchase decisions. Competitive Edge: Fixed pricing can give you a competitive edge by simplifying the buying process. Buyers appreciate the straightforward approach, knowing they are getting a fair price without the need for back-and-forth negotiations. No Surprises: With fixed pricing, buyers know the exact cost upfront. This reduces the risk of abandoned transactions due to price uncertainty and enhances buyer confidence in purchasing from you.

The purpose of a Verified Video session is to ensure the authenticity of your underwear. In other words, we want to verify that the underwear we deliver to the buyer was actually worn by you. This session is a key step in gaining the trust of buyers and showcasing the genuine nature of your offerings. Here’s what to expect during a video verification session: Arrival of the Videographer: A professional Cumtru videographer will arrive at your specified location equipped with all necessary recording equipment. The videographer is trained and background checked to ensure the highest level of comfort and security. For more information on our videographer code of conduct click here. Recording the Creation Process: During the session, you will demonstrate that you are wearing the underwear that will be delivered to the buyer. The videographer will record every step, ensuring that the process is clearly documented. This includes capturing any activities performed by the seller while the underwear is being worn, and the final product as it's placed into a sealed, tamper-resistant container. Highlighting Key Details: The videographer will focus on key aspects of your underwear that showcase its authenticity and quality. This may include close-ups of unique features, or any other distinguishing details that prove the product is genuine. Verification Completion: Once the recording is complete, the videographer will compile the footage, perform edits if necessary, and submit it to our verification team. The video will be reviewed to ensure it meets our standards for authenticity and quality.

To ensure a high-quality video verification session for your products on Cumtru, it's important to showcase your underwear with confidence and clarity. Here’s what you need to know: Confidence in Wearing the Product: During the session, demonstrate your product with confidence. Engage in activities that show its various uses and functionalities in different positions to highlight its versatility. This helps buyers enhance their confidence in recommending you to other buyers for future purchases. Respect for Privacy and Security: While showcasing your product, your face is appreciated by buyers as it adds a personal touch. However, it’s not mandatory to show your face or any other identifying features if you prefer to maintain privacy and security. Professionalism and Detail: Ensure the video captures all essential details of the product, including its materials, craftsmanship, and unique features such as it's stretchiness and ability to handle moisture. This professionalism enhances the credibility of your listing and builds trust with potential buyers. Focus on presenting the product in a clear and informative manner. For more information on providing quality products, visit our Seller Tips page.

Preferred Payment Method: We utilize PayPal as our preferred payment method for all Cumtru members. It ensures a secure and efficient transaction process. Immediate Payment: Since the video verification session verifies the authenticity of your products in real-time, payment will be initiated immediately after the session concludes. This ensures quick and hassle-free compensation for your time and effort.